Customer Feedback
Customer Feedback at The Sunglass Fix
All of the customer feedback to The Sunglass Fix, both positive and negative, is greatly appreciated. Knowing we are providing a service people truley value keeps us going. Additionally, we have had several customers state they would give verbal references. Please contact us if you would like us to arrange this for you.
We have many more customer reviews on our Facebook and other independent websites. Please visit by clicking on the icon below and please like us to be involved in our special promotion offers and new product releases.
Just a quick note to say how great i think your product is. I work in earthmoving, driving trucks for a living, so my sunglasses are an essential part of my work. my work conditions are normally very dirty and dusty, and i have to admit i am not the easiest person on sunglasses, but your product has stood up to the test longer than another other sunglasses i have ever had before. i love my Arnette frames, and with the SUNGLASS FIX lenses in them, i couldnt be happier with the sunglasses i use now. the lenses from you guys i believe are far superior to the lenses that came with these glasses. i have just happily ordered a replacement set of lenses from you guys for the same pair of glasses i have had for a number of years now. the lenses i am replacing are a year old and have done an amazing job (and a lot of klm's!!). great product and great value - well done!! Brad - Queensland Australai - Feb 2011 -- SFx Polarised Replacement lenses
Hi Craig,I was amazed when I found your website and even more amazed to read the customer feedback on it ! The feedback painted a picture of a service that was easy, fast and efficient and dripping in great customer service. Well I can happily say that the feedback was all true. I was so happy with it, that I even referred a friend who has the same sunglasses as me.Great job Craig - I'll be passing on your details to anyone who listens ! Cheers - Phill - Feb 8th, 2012 - Custom Made SFx Polarised lenses back in 2011
Hey Craig what's up , The lenses I ordered 4 months ago, are excellent , the quality and durability and scratch resistance are outstanding .. I spread the website to any one I can.. as well as superior cust. service which does not exist in today's world. And I beat the hell out of my shades... Mike, Rockaway NY USA Feb 8th th 2012 - SFx Polarised lenses for Oakley Fives
Hi Craig, I received my frames and new lenses a week or two ago. Thanks for returning them promptly. I should ask -- is there any way that I can be helpful in promoting your service? I found your customer service delightful and your product exemplary. Best, Hosea - USA Feb 8th, 2012 - Bvlgari Sunglass Lenses Custom Lenses using SFx High Clarity lenses
I got the lenses today, they fit perfectly. Thank you again... your customer service is top notch! Kind regards Tanya - New Zealand Feb 7th, 2012 - High Clarity Smoke Solid Lenses
Thank you, received lenses today, less than 1 week after ordering...and they fit perfect, don't need to spend another $399 us dollars on new sunglasses. I will definitely recommend your service to all of my family and friends Olivia - Rowland Hieghts California - Feb4th, 2012 - SFx polarised smoke lenses for Chanels
Thanks again for the most excellent service! All the best, Ken - Singleton Western Australia - Feb 2nd, 2012 - SFx Smoke lenses to fit Ray Bans
Hi Craig,Success! the lenses fit really well. Thanks again for such great service I wont hesitate to recommend. Regards, Darren -31st Jan 2012 - SFx High Clarity lenses that fit Ray Ban Metal frame sunglasses
Hi Craig,I was amazed when I found your website and even more amazed to read the customer feedback on it ! The feedback painted a picture of a service that was easy, fast and efficient and dripping in great customer service. Well I can happily say that the feedback was all true. I was so happy with it, that I even referred a friend who has the same sunglasses as me.Great job Craig - I'll be passing on your details to anyone who listens ! Cheers - Phill - Feb 8th, 2012 - Custom Made SFx Polarised lenses back in 2011
Hi the Sunglass Fix, I would love to acknowledge the amazing service that I have received when using your online service and cannot fault the process. You saved me a lot of cash with the replacement lenses and the process was fast, simple and very easy. I will certainly be recommending your site to anyone I can. Kind regards, Connor - Jan 29th, 2012 - SFx Brown Polarised lenses for Ray Ban's in 2011
I work for a company that is world- renowned for it's customer service. Most often I am appalled at the lack of competence and personal service in any dealings with people these days. It is refreshing to be treated like you treat your customers. Keep up the good work. Regards, Elizabeth - Jan 28th - 2012 - SFx High Clarity Brown lenses for Carerra Sunglasses in mid 2011.
You guys are great !! Thanks again for the quick service James - Jan 26th, 2012 - SFx G15 Polarised lenses to fit Bolle Vanadium Sunglasses
You deserve recognition for your excellent service. Regards,Daniel - Jan 25h, 2012 - Custom Made SFx High Clarity Lenses
You guys did a great job on my sunglasses, been meaning to thank you.- Kit Jan 24th, 2012 Australian Captal Territory - SFx High Clarity Lenses custom made in Sept 2011
Hi Craig I Couldn’t be more satisfied with the service you guys offered and the lenses you fitted are fantastic. Will definitely use The Sunglass Fix again and am happy to recommend to friends and family. Best regards Carolyn - Jan 20th, 2012 - Figtree NSW - Custom Made SFx Polarised lenses in Sept 2011
I just wanted to say that I LOVE your service and was thoroughly impressed by your resurrection of my old sunglasses... they'd lain fallow for 10 years thanks to a broken lens, but they were still my emotional favorites. Now, they're back in my life! Thanks again, James Jan 15th, 2012- Silver Mirrored Smoke SFx Polarised lenses installed in May 2011 - 9 months ago.
You guys are highly recommended, Vincent - Jan 20th, 2012 - regarding SFx lenses bought in June 2011.
Craig, Thank you. Thank you. Thank you. They fit better than the original lenses from vz, the original ones would pop out when you dropped them. Anyway the magnet and two pamphlets you sent I will forward to my friends who own sports storesj in NJ. This is a great product you offer. If they have any questions I will forward to your company. Joe, NJ - SFx High Clarity lenses for Von Zipper Zorgs
I think its great that this service is available. I paid a lot of money for my Calvin Klein glasses and the frames are too good to just through out. Plus I like the idea of recycling - healthy for our environment. regards, Liz
Craig, I want to sincerely thank you for the very timely response and also the very detailed breakdown of the shipment process with your company. I actually received the lenses today after work and they fit perfectly. Even in comparison to the old lens that was installed your is superior (and I'm an Oakley fan).
I will be buying all my replacement's from your site and will be referring anyone who will listen about needing replacement lenses.
If you could let me know if there is a place I can leave a review about your company and the product it would be greatly appreciated.
Thank you once again, Daniel
Hey Craig what's up , The lenses I ordered 4 months ago, are excellent , the quality and durability
and scratch resistance are outstanding .. I spread the website to any one I
can.. as well as superior cust. service which does not exist in today's world.
And I beat the hell out of my shades... Mike, Rockaway NY USA Jan 20th 2012 - SFx Polarised lenses for Oakley Fives Ordered in Feb 2011
Guys, Thanx a lot for the excellent service with my Arnette replacement lenses. Very nice quality at great prices… (you saved me 100 euros on new Arnette sunglasses) Received them promptly after 2 weeks, fitted them with great ease and I think they are even better than the original ones (I was staring straight at the sun from a ski resort in Greece) I loved the personalized message on your business card, by your employee Dale, very nice touch…I have already recommended you to many of my friens and I will be certainly using your company in the future Thanx a lot again Have a nice one !!! - John lives in Greece and ordered SFx HIgh Clarity Brown lenses. Jan 16th, 2012
Lenses received, thankyou! Very professional approach., Christian - Polarised SFx lenses to fit Mako sunglasses. Jan 15th, 2012
Guys, Thanx a lot for the excellent service with my Arnette replacement lenses. Very nice quality at great prices… (you saved me 100 euros on new Arnette sunglasses) Received them promptly after 2 weeks, fitted them with great ease and I think they are even better than the original ones (I was staring straight at the sun from a ski resort in Greece) I loved the personalized message on your business card, by your employee Dali, very nice touch… I have already recommended you to many of my friens and I will be certainly using your company in the future Thanx a lot again Have a nice one !!! John - Jan 15th, 2012 - Greece - SFx High Clarity lenses for Arnette Slide Sunglasses
Mahalo Craig for the speedy service and shipping. Just got em today and they fit perfect. I'll definitely refer you to my coworkers and friends! - Jason - Jan 13th 2012 - Hawaii - Fireman - SFx Polarised Brown for Von Zipper Papa G
Just a quick note to say how great i think your product is. I work in earthmoving, driving trucks for a living, so my sunglasses are an essential part of my work. my work conditions are normally very dirty and dusty, and i have to admit i am not the easiest person on sunglasses, but your product has stood up to the test longer than another other sunglasses i have ever had before. i love my Arnette frames, and with the SUNGLASS FIX lenses in them, i couldnt be happier with the sunglasses i use now. the lenses from you guys i believe are far superior to the lenses that came with these glasses. i have just happily ordered a replacement set of lenses from you guys for the same pair of glasses i have had for a number of years now. the lenses i am replacing are a year old and have done an amazing job (and a lot of klm's!!). great product and great value - well done!! Brad Jan 15th, 2011 -SFx Polarised Brown lenses for Arnette Rage XL AN4077
Hey Craig what's up, The lenses I ordered 4 months ago, are excellent , the quality and durability
and scratch resistance are outstanding .. I spread the website to any one I can.. as well as superior cust. service which does not exist in today's world. And I beat the hell out of my shades.. Thanks Mike , Rockaway, NY - Jan 15th, 2012
Lenses received, thankyou! Very professional approach. - Christian - - Jan 14th, 2012, Sydney Australia SFx Polarised Smoke for Mako Sleek 9371 Sunglasses
HI Just a thank you for the delivery of the lenses - very much appreciated, look awesome. Mike -Jan 10th, 2012 Brisbane QLD - SFx Polarised Smoke for Maui Jim MJ110 Sunglasses
Hi, I received the lense today, it's perfect, thanks!!! You provide superb service! Kind regards David - Slovenia - Jan 6th 2012 - SFx High Clarity Lenses for Ray Ban RB3023's.
Craig, you guys do give a good all round service. I think that so many customers are quick to complain but equally they should take a minute to compliment a service when it is very good. I think that small businesses can offer so much and you guys obviously think a lot about your customers and how you do things. Keep up the good work and the best reward I can give to you is to recommend you to my mates. Regards, Anne - Jan 4th, 2012
Thanks Craig, my electric sunnies look brand new, im writing to friends and i will put up one of the pamphlets up at work - very happy. Daniel. - Molendinar Queensland - SFx Polarised Smoke lenses for Electric EC/DC sunglasses
Great stuff. Good product, good youTube tutorial, super service and you saved me a mint! Anne, Jan 1st, 2012 - Hamilton NSW - SFx High Clarity Silver Mirrored Smoke for Oakley Scapel Sunglasses
The lenses arrived today! Thank you and Happy New Year from Texas! - Cathy - Dec 31st, 2011 - SFx High Clarity Brown Gradient lenses for Oakley Ravishing
Lens arrived in perfect condition. Installed in three minutes. Better than new. I won't be able to honour the terms of your warranty, however, as my old lenses are headed directly to the trash! Thanks. Richard - Dec 30th, 2011 - Vero Beach Florida - SFx Polarised G15 for Ray Ban Warriors
All good tried them this morning and they are hijinx in arnette wrapping. I've installed them already. Thanx for everything. I'll recommend you to anyone who'll listen.
Have a happy new year - Alex - Rowville Victoria - Dec 29th, 2011 - SFx Polarised smoke for Oakley Hijinx and Arnette AN4054's
Dear guys and gals at sunglassfix, I have received the lens for my dragon calavera and fits perfectly. Thank you so much... Glad I ordered from u guys. Waiting time is just nice... Keep up the good work. Rudy - Dec 26th, 2011 Singapore - SFx High Clarity Smoke for Dragon Calavera's
Hey Craig-I received the new lenses...had them installed...they are fabulous! It was cloudy yesterday but today is a nice and chilly and sunny day and I can't wait to get out there with them! Thanks for all your support...hope you have a Merry Christmas! -Lisa
- East Haven CT USA - Dec19th, 2011 - SFx G15 Polarised for Oakley Minutes
Hi Craig, Thanks for the repair and returning them so soon.Maureen - The Ponds NSW - Dec 18th, 2011 - Custom Cut and isntalled Polarised lenses in Oakleys
Hi Craig...I was very happy with my order. I'm very happy with your product and I'm certain will be ordering from you again in the future. Kind Regards, Fiona -Port Macquarie NSW - Dec 17th 2011 - SFx High Clarity Smoke lenses for Oakley Ravishing Sunglasses
Got the lenses yesterday. Absolutely perfect. Thanks so much and I will recommend you highly. Best regards. Nick - Dec 16th, 2011 - Redondo Beach California - SFx Polarised Smoe for Dolce & Gabbana DG6005
Hi Craig, I received the lens this morning. It fits perfectly Best regards and Merry Christmas!! (Feliz Navidad!!), Ana - Dec 16th, 2011 - Leloa Spain- SFx Polarised G15 - Arnette AN4004
Hi, I ordered some lenses with you last year for my Oakleys and they're great. I'm wondering if you do lenses for Spy Gallo (021c) ? Thank you - Nathan Bangkik Thailand - Oakley Monster Dog SFx Polarised Lenses - Dec 14th 2011
Hi Craig, Thank you so much for the brilliant fast service, I've been searching for new lenses for my Electric glasses for years. I contacted the agent in Australia only to be told the original lenses went out of production some time ago... leaving me with no other option than to buy a new pair of glasses.. until I did a final search on-line and came across your site which has totally transformed my sight... I can clearly see again all thanks to you. You can't imaging how happy this has made me..no more looking through sunglasses with scratches & murky surface coatings coming off... so happy in fact I would like to buy another pair of lenses exactly the same as a spare. One very happy customer all thanks to you, Regards, Tim. Dec 8th, 2011 - Forestville, NSW
Hi there! Just wanted to send you a big THANK YOU for our three pairs of sunglasses which you fixed beautifully. Thank you ever so much for fixing the arm on the broken Tom Fords for free, I really appreciate being able to save some money. I've already referred you on to other friends needing glasses fixed, I really am thrilled with your work and you are so reasonably priced.
Thank you again with all my heart. Regards Tanya - Brook Vale NSW Dec 10th 2011
Hi, Craig. Just to let you know the glasses had arrived while I was away and they were delivered to my neighbour. These glasses, by the way, were for me mate, George, and his reaction when he saw them and tried them on was, "They're the nuts, ain't they!"
Thanks for another great set of lenses - Andy - Essex United Kindom Dec 8th, 2011
Hey Craig, I do appreciate the service you have given me. You have gone far and beyond to make up for the problems. I truly am impressed. I will be sure to get your good name out there as much as I can! I look forward to getting my frames back soon! Thank you very much! Cooper - US Airforce Dec 1st, 2011
I recently purchased a pair of lenses from you for my von zippers, i must say they are way better than the origional lenses! Could you please tell me if you make a set of lenses for;Oakley - Monster Doggle (larger version of the monster dog) Oakley - Juliette? Thanks Locky - Melbourne Vic - Dec 3rd, 2011
You guys sent me a pair of lenses for my Oil Drum last week. They are great thank you. Kind Regards Karolos - Dec 4th 2011, Coogee NSW
Dear craig, thanks for the new lenses, they are perfect. I'd definitely recommend your service to anyone, very happy with it! :) - Inez - Surry Hill NSW Dec 2nd, 2011
thankyou so much Craig, that is great and super fast ! I will reccomend you to my friends. Thanks again,Leigh
Hi craig. the lenses are perfect. as soon as i put them on completely different. Honestly i cant thank you enough, you could of just said "theres nothing you could do" but you went WAY out of your way to help me out. so a big thanks to you and your team. YOU WILL DEFINITELY BE HEARING FROM ME AGAIN. my brother has oakley gascan and electric spectre which he needs new lenses for so you will probably be sending them out to windsor gardens/SA soon. cheers Chris Dec 5th, 2011 - South Australia
G'day Craig,I received the lenses just after your email. They fit perfectly mate, and I'm very happy with product itself. I'll definitely be back next time I need some new lenses.Regards David- Cronulla, NSW Dec 7th, 2011
The Lenss arrived today. No problems at all. Perfect fit, Thanks heaps - Simon - Brisbane Queensland - Dec 5th 2011
I dont know what to say. best company ever. you are seriously helpfull and informative. You have been an awsome company to deal with. Everything from good site, great delivery, best packaging i have ever seen, you reply to emails ( i work long hours 6days a week). Cheers - Chris - Sout Australia - Dec 3rd 2011
Just a note to say Thank You !! Your service and product are EXCELLENT ! saved my beloved Ray Bans from being junked because of a broken lens...the replacement lens fitted first time with no drama. I will definitely recommend your site to family and friends Thanks again Cherie Albion Park NSW, Dec 3rd, 2011
My wife is very happy with her sunnies...many thanks. Mike - Seaforth NSW Dec 2011
Craig, Received the glasses and lens today, they are great and we will enjoy them immensely, we ride motorcycles a lot that is why we have so many different ones, except the ray ban lens you just made we found them at the beach (had barnacles)! We will recommend to anyone we know and show them your handi work! JC - Texas USA - Awesome Repeat Customer - Have serviced 8 pairs Nov 25th, 2011
Graig, My sunglasses turned up and I love them! Great quality and they look brand new! Thanks Ed - Nov 18th, 2011 Sydney, NSW Australia
I ordered lense for my arnette 4044's last year and they are fantastic. Thanks. David - Baulkham Hills NSW - Nov 10th, 2011
I just received my glasses, and would like to thank you on a great job! The lenses look great, and the repairs you did on the arms/screws are great, they've given these sunglasses a new life. Thanks very much - James - Kurrajong NSW - Nov 6th 2011
Hi guys, got my lenses today. They fit perfect and look awesome. Thanks a lot I love these frames and now I can keep enjoying them.
Cheers, Chris - Waterloo Ontario Canada - Nov 4th 2011
Thnx Craig You’ve set the bar very high for top customer service, I’m extremely impressed.Kindest regs, Geoff, New Zeland, Nov 1st, 2011
Craig, I have to tell you how impressed I am with not only the customer service but the fact that the product even exists at such a reasonable price. I wish I knew about you guys about 6 pairs of shades ago. Thanks again for the stellar service,
Rhys - Downington, Penn USA - Oct 31st, 2011
You guys are fantastic! Great service, very happy with our sunnies (x2). Great concept, executed perfectly. Winners! Alysia - Ryde NSW - Oct 27th 2011
You have a customer 4 ever - Hector - Florida, USA - Oct 26th, 2011
I just wanted to thank you for the excellent service your company provides. The lenses I ordered are perfect. I will be sure to return to your company for future orders. Jennifer - Chatswood, NSW - Oct 22nd, 2011
Hi Craig, Just wanted you to know, I’ve just received my glasses this morning and they are great, I’m really happy with them, so just wanted to thank you and your staff for the really great customer service I have received from beginning to end. Now all I need is for the sun to come out so I can try them. !! ahahaha.. thanks again Craig, much appreciated..Regards - Lesley - Melbourne Australia - Oct 19th, 2011
I just wanted to say thank you -- I ordered replacement lenses for my Ray-Bans and they arrived yesterday. They were very easy to install and are absolutely perfect! In fact, I like these lenses (I ordered a darker lens, with no gradient) much better than the originals! Thank you so much for offering these lenses. I love my glasses and I'm so grateful they weren't completely ruined just because one lens was cracked. You provide a great service! Katherine - Nashville TN USA - Oct 14th, 2011
Hi to all of the team at The Sunglass Fix - I have to admit I was sceptical when buying my replacement lenses - I really did not think they would fit. I love the frame I have (it is my second pair of these sunglasses because of damaged lenses) but it is now an obsolete frame style. The replacement lenses are fantastic. So I am ecstatic that I can still wear my favourite sunnies. The 'how to' video was really helpful. THANKS!! Michelle, Camperdown New South Wales - Oct 14th, 2011
I just wanted to say I received my new lens' today and they're perfect. Thank you so much for such fantastic service. I can now wear my favourite pair of sunglasses again. I'll be telling everyone about your company. Thanks again. Katie - Hamilton South New South Whales, Oct 12th, 2011
Hi guys,
just wanted to get back to you to say thank you for the excellent service on my sunglasses.
I really appreciated your service- all the way through to Craig's brieft letter that came back with my glasses. Above all, however, the repairs and lenses were much better than I had expected. I think you guys provide an excellent service at prices I reckon are a bargain. If anyone I know has any issues with their glasses I'll be keen to recommend Sunglass Fix. Andrew - Warriewood New South Wales - Oct 10th, 2011
Hi guys I just recieved the lenses I ordered for a pair of Electric Spectre glasses and they are perfect! Regards Aaron - Scarness Queensland, Oct 5th, 2011
Thank you so much! I received the glasses today. They look great. I have recommended your services to a colleague of mine. Hopefully she will send you an order. Take care & thanks again, Campbellfield Victoria - Oct 3rd, 2011
Hi Craig Thanks so much for your email. AMAZING customer in service in light of your personal situation right now. Many other companies could learn from you! Thanks again for all your help and prompt service. Michelle - Oct 2nd, 2011
Hi Craig I got the lenses. Thank you for your great service and excellent product.I will recommend your service to all of my friends on Facebook. Thanks, Ilan, ISRAEL. Oct 2nd, 2011
Dear Craig,
Just a quick note once again to say thank you so very much sunnies are lovely.It's a long weekend so enjoy once again many thanks indeed. Kind regards, Maxine - Sydney Australia-Oct 1, 2011,
Dear Craig: I received my favorite pair of A-wire thick Oakley sunglasses back and I am so grateful to you because they came back perfect. I feel like your company went above and beyond to repair my glasses after some confusion on my part regarding which style the glasses were. I really appreciate you and your company for taking the time to fix my glasses even after I only paid for lenses.
I was skeptical of using a company outside of the United States but you have proven that there are honest hard working vendors who go above and beyond. I also was very impressed that I ordered your lens on the same day that I ordered replacement ear pads and nose pieces directly from Oakley in the United States and your lenses arrived two weeks before I received the Oakley parts. I am going to recommend your services to all of my friends and family and co-workers. You provide an excellent service and reasonable prices and very quick turnaround.Thanks again for your excellent service!!!!! Sincerely, Graham = Chantilly Virginia, USA - Sep 30th 2011
Craig, I received the lenses in the mail today. They look great and fit perfectly. Thanks for all your assistance and attention. Regards, David - Sep 30th 2011 - Florida USA
Hi Craig, The lens arrived yesterday, I love it. Thank you very much. Gus - Santa Catarina Brazil - Sep 29th, 2011
Hi Craig, I just wanted to let you know that I received my sunglasses and they look absolutely great. I am more than satisfied with the quality of the lenses and the work and customer service that you provided. Overall great job and will definitely recommend!!! Minneapolis USA - Sep 29th, 2011
Craig,Thanks for my glasses. I was very impressed with the service you guys provided.SIncerely-Scott - Tugun - Queensland - Sep29th, 2011
Craig, Received the replacement lens yesterday; very nice. Thank you. Regards, Mark- Boulder Colorado - Sep 28th, 2011
Hooray, they came. Thank you so much for trying again, I now have clear vision. Thanks again, Troy - Eugene Oregon - Sep 28th, 2011
Hey Craig, I meant to email you last week but I was busy. Just would like to say thank you for your great services, loads of communication and fast service. It was a pleasure to deal with your company. Regards, Fiona - Brisbane, Queensland - Sep 27th, 2011
Hi Craig and your good team @the sunglassfix, received my replacement lenses from you guys just today for arnette an4054, thanks very much, they were a bit of a tight fit but im thrilled with the result, your packaging and the great service you provide. the view through these new lenses is nothing like the weird hologram i was seeing through my old scratched ones, best i look after these a bit better!! once again many thanks and regards Peter.:-) - Christchurch -New Zealand- Sep 27 2011
Hi Craig,I have bought lenses from you recently and they are excellent I was also so impressed with quickly i received them, brilliant service. Thank you so much. I will have absolutely no hesitation in ordering more and telling everyone about 'Sunglass Fix'. Thanks again -Kind Regards - Renae. - Kinross Western Australia - Sep 24th, 2011
Cheers craig... i actually put your weblink on my facebook page with a big write-up on what a great service you provide so my 360+ friends have just found out about you.good luck with it all mate. great to see an aussie business with such a great product, great service and great support through a very professional and easy to use website. you guys are doing everything right. Daniel - Bermagui NSW Australia Sep 23
Speedy delivery, great fit, awesome lenses. saved me $150 on a new pair of sunglasses. i wish i known about you earlier before i threw my last pair of glasses out! a great service. hope you stay around for ever. i will be a returning customer.- Bermagui NSW Australia Sep 23
Craig,We have absolutely love our new lenses, thank you very much for the service, Thanks, JC - Texas - Sep 23, 2011
Hello Craig,Lenses arrived today. That was super quick and they are awesome. Will defnietly be recommending you guys to my mates. I'll be ordering some more lenses soon for my other sunnies, Thanks so much - Nev - Easter London UK - Sep 23rd, 2011
Hi, I just received it today. And it works!!!! Thanks a lot, you have the greatest customer service I've ever seen! Mélanie - Montreal Canada - Sep 22nd 2011
Great. Thanks for that. Appreciate all your efforts – will highly recommend. Justin - Mascot NSW - Sep 22nd 2011
Hi Craig - I received my sunglasses back today and they are fantastic! I just wanted to thank you for your excellent customer service and help in getting my glasses done. I will be recommending you and your company to everybody I know! Thanks again. Kind regards Tanya - Auckland New Zealand -Sep 22nd 2011
Just got my Aviators back. They look fantastic. I think the lenses in them now look even better than the originals. Thank You, Simon - Tarbuck Bay NSW - Sep21st, 2011
Just wanted to say thanks again for your excellent service and products. I received my order a while ago - everything fit perfectly and the lenses look great! Cheers - Rob - .Pacifica, California - Sep 21st, 2011
I received in mail today and OMG I'm in love:))))) they were a little tricky to put in but they are just beautiful. I now have my stylish Chanel sunglasses with amazing polarized lenses. I will tell all my friends:)))))) Christine - Boca Raton Florida - Sep18th, 2011
Just a quick thank-you for your excellent service. I couldn't find replacement lenses anywhere...I thought I was going to have to buy a new pair of sunglasses, then found you guys. You shipped to me in the UK, no problem, right lenses...great stuff, and just in time for my hols. My "sunnies" (as you Ozzies say ;-) are now back in action. - London - UK - Sep 17th, 2011
I think that companies such as The Sunglass Fix are the only reason this world is still great. There are so many scammers that it is hard to tell who is trustworthy. I am glad I took a chance on The Sunglass Fix as they delieverd a great product, much better than factory original Oakley shades, and in a timely, cost-effective manner. Not to mention you saved me from buying yet another pair of over-priced shades which conveniantly run out of replacement lens that cost just as much as the glasses did in the first place. Thank you so much for striving to be the best and for actually providing a great service to this world! Doug - Grapevine Texas, USA Sept 17th, 2011
Craig, Got my glasses today. They R beautiful! Thank U so very much! You R the best! Theresa Cornelius, NC USA - Sept 15th 2011
Thanks again - great customer service much appreciated :) Jodi - Portland Vic - Sept 17th, 2011
Thank you so much for the replacement lenses they are excellent ! Zachary - West Ryde, NSW Sept 15th, 2011
Hi Craig, Thanks for your help. I am thrilled to bring both pairs of my Ray Bans back to life. Make it a great day. - St. Louis MS USA - Sept 14th , 2011
I just received my lenses for my Arnette slides and just wanted to say thank you.Excellent quality and a great price. Look forward to doing business with you in the future. Thanks again,Mitch - Daytona Beach Florida USA - Sep 13th, 2011
Howdy, The Vandals arrived yesterday, but I picked them up today ... BRILLIANT! Thanks for your patience, guidance, assistance and professionalism. Ta, Neil - Wickham Queensland - Sept 11th, 2011
Thanks Craig saved me alot of hassles I know were to come for replacements - Brent - Sydney Australia - Sep 10th, 2011
Thank you so much, they arrived today! Fit perfectly, I get to keep wearing my favorite sunglasses..I am so pleased! - Angela, Las Vegas USA - Sep 10th, 2011
I just received the three pairs of sunglasses I sent in to have the lenses replaced. They look amazing!!! I am so happy to have found your company. I will defidently use you again and tell all my friends. Barbara - Waxhaw, North Carolina USA - Sept 6th 2011
I received the lenses this week, they are great.Thank you, Cindy - Cherry Hill New Jersey USA, Sept 3rd, 2011
Hi Craig, YAY! My lenses have arrived and they fit perfect! So glad your service exists, as I have yet to find anything like this in NYC(weird really). But yes, I am super happy that they fit perfectly and look great. I have a couple of other frames with missing lenses and may put in an order soon, this way I can get some use out of them again. I have recommended your service to friends and I have 'liked' you on Facebook and look forward to doing more business with you. ~Amalia NYC USA, Sep 1, 2011
Hi Craig, I received my sunglasses yesterday - they are perfect! You have the best customer service of any company that I have ever used - you guys are just great!! Please know that I will continue to tell everyone I know about your fantastic company. Thanks again, and keep up the good work! Best regards, Cindy, New Jersey USA, Sept 3rd, 2011
Dealing with you has been a pleasure. I trusted you from first speaking with you. Will recommend you to others. Cheers - Magnus Victoria, Australia Sep 1st 2011
Craig, I received back my sunglasses and I must say I'm delighted with the results. The lens are perfect and even the same tint shade as the originals. Thanks to you for the special attention you paid to this custom order.
I've already have directed people I work with to your service and I hope that materializes in some new business for you and your team. Thanks again for your help and great work.
Customer for life, David - Raliegh NC - USA
Craig, You guys were great. Cheers- my 20 buck sunnies can go back in a drawer next week. No more excuses on the golf course! Alasdair - San Fran - Sep 1st, 2011
Hi guys, lenses are great. Thanks. Kyle - Brisbane Aug 25, 2011
Good afternoon, I just wanted to drop you a quick line to say thankyou for my lenses recently replaced. I don't usually offer feedback, (and I waited a couple of weeks to make sure the lenses didn't fall out) but as a new customer I found the service to be quick, easy, efficient, and the lenses of great quality. I'm tired of spending over $100 on a new pair of sunnies every time I scratch them so you'll be hearing from me again in the near future (and probably some of my friends as well). Thanks and best regards, Hans - Sydney, NSW Australia Aug 24th, 20011
Thank You Guys SO Much for the replacement lenses. You guys are great. I have been searching for replacement lenses for about a year. Just wanted to tell you how appreciative I am. I believe Dale was the person who sent me the lenses, Thanks Dale. Michael, Springfiled MA, USA - Aug 24th, 2011
Dear Craig, The lenses arrived today, just as you predicted! Again, thanks to you and your team for such great service. I'd be more than happy to recommend your business to friends and family! Kind regards, Michelle - Fortitude Valley QLD Australia - Aug 23rd, 2011
Hi, I received my sunglasses back yesterday and I would like to compliment you on an excellent job replacing the lenses. they fit well and the colour is great. Again, thanks. Regards - Gary - ELIZABETH BAY, NSW - Aug 23rth, 2011
Hey sunglassfix! I sent you some glasses about 6 months ago and was thrilled with the quality of your work. Do you create prescription sunglass lenses? Please let me know, if you do, I'll be sending you some more work! Jon, USA Aug 20th, 2011
Craig, I received back my sunglasses and I must say I'm delighted with the results. The lens are perfect and even the same tint shade as the originals. Thanks to you for the special attention you paid to this custom order.
I've already have directed people I work with to your service and I hope that materializes in some new business for you and your team. Thanks again for your help and great work.
Customer for life, David - Raliegh NC - USA
Hi Craig, the lenses arrived. Are already installed on my glasses. Today I came to work using it. Thank you! Wander - Brazil - Aug 12th, 2011
Craig, you guys are awesome!! thank you for all your help. you guys are getting great recommendations and reviews from this guy.thanx again, Shav - USA - Aug 10, 2011
Hi Craig, received the replacement lenses for my Oakley fives 2.0 and they fit perfectly, even giving the frame more rigidity. Thanks for the fast and great service. Best regards, Rick - Hitzendorf Austria - Aug 10th, 2011
Hi, I received my glasses today and they look fantastic. I feel very lucky to have accidentally found you guys using a Google search. $48 is more than reasonable for salvaging a pair of $350 sunglasses that I would have never thrown out under any circumstances. Thank you for doing such a professional and quick job on my glasses at such a reasonable price. I plan to pass on your details to all of my friends. Thank you again. Kind regards, Annie - WAITARA, NSW Australia, August 10th, 2011
Dear Craig, Thank you so much for your quick service and fantastic quality product. You have saved me over $100 and saved me the hassle of searching for new sunglassess. I will recommend this site and your products to my friends and work mates.
A fantastic find. Rachel - August 9th, 2011 - Townsville, QLD Australia
Hi ! I got the glasses ! Perfect ... I want to thank you again. I am very happy - Dennis - August 4th, 2011 - Sinsheim Germany
Hello Craig,Got the lens back and they fitted. Thanks for the great service, Tim - London UK - Aug 3rd, 2011
Hey Guys, I got my lenses in the mail today. They are great. I got them in my frames, and they fit perfect. I wish there were more companies like yours. I will be spreading the word about your company in the US. Thanks again. Jared - Congers, New York - July 29th, 2011
Hi craig Just got my lenses today and they fit perfectly. Thank you for all your help and correcting the problem. I will be recomending you to other people in the future. Thanks again. Robert - Fort Lauderdale, Florida, July 27th, 2011
Craig, my order was delivered today. Thank you very much for your special handling to ensure my order was processed handled. A more than satisfactory apology for the failure of your web hosting provider. I have installed the replacements... they fit perfectly and I am very satisfied the 'the sunglass fix' solution to my broken Ray-Bans. I will refer 'the sunglass fix' to all my friends and relatives. Thank you again, Dave - July 28th, 2011 - Castle Rock Colorado - USA
I just received my orde and wanted to thank you for doing a great job! The lenses fit perfect and look great. Ian, San Luis Obispo, California - July 27th, 2011
Hi Craig,Thanks for following up with me.I have popped out the old lenses and compared with the new. Although slightly different shape then new lenses did fit. Amazing! Very happy with the new lenses.Cheers, Andrij - July 26th, 2011 - Canberra, ACT Australia
Hi Craig Yes, my glasses are like new again. We will definitely be in touch when we are due for new lenses. And I will spread the word! Cheers, David - Tugen, Queensland Australia - July 26th, 2011
Thanks a lot,,lenses came and they look superb,,and fits perfectly,,, - Helsinki Finalnd, July 26th, 2011
Awesome, Thanks so much for the lenses! I should've got the polarized ones! Next time! And i'll spread the word about your awesome service! - Bremer Bay Western Australia - July 23rd, 2011
Hi, Lenses received this week, Great service and very happy with replacement's. Thanks Rob - Woolooware NSW Australia - July 23rd, 2011
Thank you Craig! My dad looks forward to having his “vintage” serengheti’s back in wearable conditions. I look forward to dealing with Sunglass Fix again. My brother really appreciated the brown lenses you are sending! - Erik - Rancho Cucamonga California, USA - July 23rd, 2011
You guys are awesome.... There will be plenty more business in the future from me and whoever else I can send your way. Erik, July 15th, 2011 Corona Ca
I saw that you had done this. Very impressed that you caught this. Thank you, Gary - Nashville IL USA, 16th July 2011
I actually received them this morning and have already installed them - they fit perfectly and are actually a little bit darker than the originals which is great! Thanks for such a great product! Milissa - Fountain Valley California - 15th July 2011
Congratulations on a great service. I have already recommended your service to a friend. Speedy delivery and a great produce and service. Thanks. Kind regards, Chris - Hamilton Queensland, July 14th, 2011
Hi Craig, After receiving my repaired sunglasses in Adelaide I used them - driving into the sun - on our return to Perth. The lenses are great - thank you. The reason for this e-mail is really to compliment you on the customer service that you provided to me. I created significant additional workload for you by making the changes I did and your responses at all times were immediate and extremely professional. I work in an area where customer service is critical and I am often disappointed by the lack of response from organisations - sometimes my own! I have appreciated your service and will have no hesitation in recommending you to others or returning should I need similar service again. Thank you, - Digby - Perth Australia - July 14th, 2011
Hi Craig, The new lenses arrived and I love them. Thank you for such great customer service, it is rare to find here in the US. I am telling everyone who will listen about your products. Thanks again, a very Happy Satisfied customer. Sean - Annapolis, MD, USA - July 14th, 2011
Hi just a quick email to let you know how happy I am with my new lenses. I believe in giving feedback when Im happy with a service. The lenses arrive within a few days, and after a bit of pushing they snapped into place like they had come straight from Oakley. So I went down the beach for a test drive and the tint was perfect. So happy days. Ive put your flyer up on the notice board at work and one of the boys has already contacted you for some lenses.
All the best with the buisness.
Steve - Woonona, NSW, Australia - July 11th, 2011
Thank you Craig. Once I tried your lenses I was hooked and fit my family hooked as well. I will send customers your way whenever possible!
Best Regards, Erik - Upland, CS, USA - July 11th, 2011
I ordered a pair of replacement glasses from ur site really not knowing what to expect. Great was my surprise when the lenses arrived and they fit like the original. Thanks for a great product and i would definately recommend ur product to everybody
Johan - Erongo, Namibia, Africa - July 9th, 2011
G'day Craig,
I just received the lenses and they are great! Thanks very much, expect to hear from a few mates as this is a much better option than buying new glasses all the time. Cheers, Glenn - Scarborough, WA, Australia - July 8th, 2011
Hello Craig, Already recieved the lenses and they are already assembled to the glasses, perfect fit, thank you for a pleasant transaction, i will advice your company to my friends.
Thank you, Tiago - Lisboa, Portugal - July 1st, 2011
Craig,
Thanks for the email. I mailed them USPS priority last week, so you should be receiving them sometime later this week. I put three frames in the one box, each in a case of some kind, so they should arrive in pretty good condition. Thanks for your service, I've started telling all my friends about the Sunglass Fix, and most agree you provide an awesome service.
Thanks again, David - Lewisville, TX, USA - June 29th, 2011
Thanks Craig, I got them yesterday, they look great. Will be sending you a couple more soon. Andrea - Noblesville, IN, USA - June 28th, 2011
Hi Craig...a HUGE THANK YOU as the lenses arrived this morning and they fit like a glove and are superb!! Better than the originals!!I will be using you again and will recommend you for sure:)) Wishing you all the best with your company in future sales and you have been a real gem Craig...cheers mate, David - Eastleigh, Hampshire, UK - June 28th, 2011
Craig, my order arrived on Saturday post. Thank you you guys rock!!
Thank you, Amanda - Bryceville, FL, USA - June 27th, 2011
Many thanks again…I am impressed with your customer services.
regards, Flavio - Noisy-Le-Grand, France - June 26th, 2011
Hi Craig!
I received the lenses the day before yesterday and i have already installed them (think they're better than the original ones :)
I would like to thank you for your excellent service.
Thanks! Have a good day! - Theodorus - Athens, Greece - June 26th, 2011
Hey Craig, thanks for writing me back. I received the lenses this morning and they work perfectly! I was a little hesitant at first when I ordered, but you guys are awesome. I was going to buy a new pair of 140 dollar sunglasses, but instead I found you guys and only spent 40 bucks. Thanks, Megan - Baton Rouge, LA, USA - June 26th, 2011
Just want to say thank you, I am very happy with the replacable lenses I purchased from "the Sunglass fix" shop
Kind Regards, Johanna - Perth, WA, Australia - June 25th, 2011
Hello to Australia, I would like to thanks you so much for quick and no problem order I had some days ago. I was really surprised that I got my Oakley lenses so quick and without any issues. Once again thank you very much and all the best to your business! Regards Marek - Koprivnice, Czech Republic - June 24th, 2011
Hi Craig, Just received my sunglasses today. Excellent work of replacement lenses, at least as good, if not better than originals. Most impressed with the service focus of your company which is a refreshing change from companies which are mostly concerned with the dollar. Keep up the good work. I will certainly promote and recommend The Sunglasses Fix to all my friends and relatives.
Regards, Milton - West Pennant Hills, NSW - June 23rd, 2011
Glasses received, Many thanks! - Jeff - Potts Point, NSW, Australia - June 22nd, 2011
Craig, Got the glasses today and we are thrilled. I would have never guessed that there were two different mercuria glasses. They glasses were purchased 2 years ago so I figure that they were the current design. Go figure. Thank you so much for the great customer service. I am going to post a link on my FB about how great your company is. I feel like we owe you more money. I would like to at least pay for custom lenses considering it cost you money to figure everything out for us. BTW my hubby is comming to Austrailia in July. If he is in your area he plans to look you up to thank you in person. I have got to say this is the best customer service ever! Karen - Holland Michigan, USA - June 11th, 2011
I have received my sunglasses back and I am very pleased with your service and your product. Thank you very much and I will recommend you to my friends. Tony - Holland Park Queensland Australia June 15th, 2011
Hi Craig, Thanks for the follow up. I received the second half of my order about 4 days ago and I was very impressed with the quality of the product and how fast I received them once you sent them. I really appreciate how professional and helpful you have been and I look forward to doing business with you again. Thanks, Colin - High River, Alberta Canada - June 15th, 2011
Hi there! I received both my ray ban sunglasses back an hour ago. You guys did a wonderful job. Once again I would like to say thankyou for doing such a wonderful job on my sunglasses. Kellie - Melbourne Victoria - June 15th, 2011
Awesome job on the lenses!! I'm really happy I found your website! Fixed my Prada sunglasses that now look new. Already referred you to everyone I could. Keep up the great job!! Flavio - Alexandria Virgina, USA - 14th June 2011
I also have a business that is in it's infancy and in a way and appreciate the effort it takes to get a critical mass to follow your business. Because of that I wanted to write to you and tell you what a wonderful service you offer with great results that have actually exceeded my expectations - I have told almost everyone I know what a great business you have and I now feel like I have a new pair of glasses on - a saving of over $300!!! Again, thank you very much - Good luck with your business. All the best - Kent - Auckland New Zeland Jun 14th - 2011
Craig, Got the glasses today and we are thrilled. I would have never guessed that there were two different mercuria glasses. They glasses were purchased 2 years ago so I figure that they were the current design. Go figure. Thank you so much for the great customer service. I am going to post a link on my FB about how great your company is. I feel like we owe you more money. I would like to at least pay for custom lenses considering it cost you money to figure everything out for us. BTW my hubby is comming to Austrailia in July. If he is in your area he plans to look you up to thank you in person. I have got to say this is the best customer service ever! Karen - Holland Michigan, USA - June 11th, 2011
Hey, Sorry for getting back to you late but the lenses are awesome! Thank you so much for your fantastic customer service! I'll spread the word about your company! Thanks Austin - Cincinnati Ohio - June 10th 2011
I just had a pair of your lenses installed in My Arnettes and the Optometrist who installed the lenses said they fit better tan the originals. He was blown away. Thanks. David - Lewisville Texas USA - June 8th 2011
Hey Craig, Just got the new lenses in the mail today and they are a perfect fit! I really appreciate what u did for me and my medians. The mirrored smoke lenses are also a very nice touch and look great in my green tortoise frames. I will be spreading the word around mountain country(Pemberton/Whistler), and I will post on FB as well. Thanks again for making such a great product, and I look forward to many years of patronage of your fine products, because lets face it between me and my 2 boys (3 & 5) lenses don’t last that long but frames do. Thanks heaps, Craig from Pemberton B.C. June 7th, 2011
Hi Craig, Thanks very much, everything is great and your service was fantastic. Regards, Claire - Bath, United Kingdom - June 5th 2011
Just got my sunglasses back this morning. Tickled pink with the results. Don’t know which lens I like the best. I will sing your praises. Cheers, Peter Jeucken - Noosa Heads, Queensland - June 6th 2011
Hello. Just wanted to tell you i received my lenses pretty fast (2 weeks) and they fit ,feel and look awesome! Very pleased with your amazing across-the-globe services ,great stuff! Thanks again! Best regards from Romania! Cirtan - Budapest - Romania - June 4th 2011
Last week I scratched my Oakley sunglasses, I was spewing at having to fork out $250 for a new pair. After a bit of googling i came across the Sunglass Fix at Ocean Shores. I took the frames there on the way to a fishing trip and within minutes had a new pair of polarized lenses for less than $40 bucks. I was over the moon and they are as good as new. The polarized lens were a bit dearer than standard and the more you get done the cheaper they are. No affiliation at all, I thought as I was so happy with the product and service someone else might find the service useful. Shaun - Ballina NSW - June 2nd 2011
Hi - I recieved my lenses today thanks very much,the second set was much appreciated really worth the wait.kind regards - Dean Western Australia - June 1st 2011
Hi Craig, Just wanted to let you know that I checked the mail today-- and the two pairs of lenses were there! It looks like Deutsche Post (more likely customs) opened up the bag, took a look, and then took their sweet time before shipping them onward. In any case, the lenses fit perfectly, and work beautifully. Just went out on a bike ride this afternoon with them-- love it. Thanks so much; I'll definitely be ordering from you the next time I need some lenses. Best, Russ - Germany - May 27th 2011
Thanks for your good service - Samuel - Jerusalem Israel - May 16th - 2011
Hi Craig, sorry about the delay I have been away on a 3 day conference. The sunglasses are great. Thanks, Andrew - Malvern Victoria - 19th May 2011
Hi Craig, Got my Sunnies today,they are great,no more looking through scratches!!! Thank you again for all your help.Have a great week.
Karen - Jackson Missourri - USA - May 17th, 2011
Hi Craig....I just received my glasses and yes I am very satisified and appreciate what you did to the frames... Once again Thanks Linda - Victoria - May 15th, 2011
Just received lenses I ordered a few weeks ago. Wanted to thank you guys for the excellent service. Lenses fit perfectly. Even used your youtube video as assistance. Keep up the good work! Ryan - Waltham MA, 16th May 2011
I’m telling everyone about you guys. I was very fortunate that I came across your website after searching for someone in Australia who replaced scratched lenses on sunglasses. Best website I’ve come across and used in a long time. Keep up the excellent work. Thank you so much regards, Jasmina - Melbourne Australia, May 14th, 2011
Got the lens on tuesday. Thanks! John Arizona, USA - May 13th, 2011
Received and fantastic thank you! I will definitely recommend you to all of my friends! Lucinda Essex United Kingdom May 11th, 2011
Hi Craig, All I can say is I certainly wasn’t disappointed. I picked up my sunglasses on Saturday and WOW is all I can say. Great job, fantastic service, reasonable price, what else can a person ask for! Will certainly ‘spead the word”. Many thanks - Melbourne Vic, May 11th 2011
Hi Just received my sunglasses back today - great service. Many thanks Sarah - Fairfield Queensland - May 9th 2011
Hi Craig, Thanks so much. This is such a great idea. I plan to spread the word about your company. I have never seen anything like it in northern New York state. There isn't much of anything at all around here! Have a good day. Emily - NY United States, 30th, April 2011
Dear Mr. Anderson, Lenses finished successfully. Thank you very much for your help. Best regards, Laszlo - Hungary - April 28th, 2011
Hi Craig, Received my sunnies with your new lenses in them Friday week ago, been busy haven't had a chance to get back to you. Just want to say great job, really happy with your lenses. This particular pair have now become my everyday favourites to wear. Steve Brisbane, April 23rd, 2011
Hi Craig, I got them and they look great !!!! thank you so much for your hard work, everyone loves them and I will be send you plenty of business. Till Next Time,Mitzy, Madison New Jersey USA April 16th, 2011
Hi, I receive the lens today,everything is o.k., my sunglass is alive again! Thanks! Yannick - Canada - April 15th 2011
OK , thanks the customer service here is amazing. We will definitely use you again!! Karen - USA - April 14th, 2011
Craig, the lenses arrived today. They’re exactly correct and I can’t believe I was still trying to see through the worn lenses! Thank you very much. btw…I’ve been flat out like a lizard drinking these days...which they tell me is far better than being drier than a dead dingo’s donga!....lol - Steve - Mass USA, April 12th, 2011
Hi Craig, Got ‘em!! I got the shipment on Saturday. They fit perfectly and look great! . Your level of customer service, both support and product wise, is a breath of fresh air!! Sincerely, Becky - Texas USA - April 12th, 2011
Hello Craig, Just a quick note to say thank you so much for fixing my sunglasses - they are better than new. I was truly impressed with your customer service, the quality and the care. I will definitely be spreading the word. In fact my partner is sending his glasses in for new lenses!!
Thank you again and I wish you a very Happy Easter, Warm wishes, Elizabeth Rosano April 10th, 2011
Thanks Craig. Great service!! I’ll be sure to recommend you. Regards, Fergus, Victoria Australia - April 9th, 2011
My Goodness you are quick at replys . haa haa Thank you for letting me know not to send them back. I didnt mind i you required them back, just part of doing business, and it was no problem waiting for the additonal pair. Very impressed with the product delivery time and your customer service. Its been a pleasure doing business with your company and I will definately pass along information about the company to friends and family. THANKS AGAIN and take care !! Amy - USA, April 9th 2011
Hi Craig, I received my lenses and the fit perfectly. Thanks again for you help. Aloha, Cherith Hawaii USA - April 7th, 2011
I recieved the lenses for my Chanel sunglasses today and they are a perfect fit. I was at first hesitant to order from a store in Australia thinking I could find lenses New York easily and cheaper. I wasted a week looking locally and pricing other methods. My kids were excited to recieve a package with stamps "all the way from Australia!" I had them google New South Wales and now they have a greater understanding of the geography of Australia and its proximity to North America. Great fix for my glasses and a geography lesson in one. Thanks! Pam, NY USA, April 6th, 2011
Hey guys my order was for some slide replacement lenses and let me tell you guys you are true profesionals. I couldnt be happier with my lenses. Perfect fit and awsome quality. I give you my word i will recomend you guys to all my friends thanks alot for constant contact and it was worth the wait thanks again good luck and god bless. Sergio, USA - April 2nd 2011
Hi Craig, Received the sunglasses and all good. A great service. Keep up the good work I'll certainly pass your website onto friends. Regards Roddy - Kinross, Western Australia, 23rd Mar, 2011
Hi Craig! Just wanted to say a big THANKYOU to you for getting my favourite sunglasses like new again!! I am so impressed at the product you have delivered and the fantastic communication and customer service that you have provided. I will definately be spreading the word about The Sunglass Fix. Thanks again, Sharon - Ebenezer NSW 22nd March 2011
Craig, My Ray Bans were just delivered. Great repair. Thanks again, Ian - Gungahlin Australian Capital Territory - 21st March 2011
I have to say I am very impressed with your customer service. The world seems polarised between those who really care and those who don't, but yours is exceptional even among those who do. Please remind me to send you a testimonial when we are all sorted. I shall certainly be recommending you to all my friends. Best wishes, Ben - Newton Harcourt - United Kingdom - 23 March 2011
After spending hours searching the net for a replacement lens for my Ray Bans I finally came across The Sunglass Fix website. Craig was extremely helpful and I received the lens within a couple of days. The fit and colour shading match was perfect. Total cost was $20 delivered as opposed to over $300 for a new pair. I couldn’t recommend highly enough. Brilliant service Craig. Thanks again for your assistance and outstanding service. - Colin - NARRAWEENA NSW, March 19, 2011
Hi Craig, Got the sunglasses. They look great.Thanks so much. Cheers Kate - South Yarra, Vic March 18th, 2011
Hi Craig, picked up glasses this morning and very happy with job and thanks for the extra lens. Lucianno - Perth, WA 15th Mar, 2011
Craig, Your package arrived at my door this afternoon. Many thanks for a job well done! I am absolutely amazed at how well the RayBans turned out. Thank you. Additionally, thanks for sending the replacement lens for my Nolens. The quick turn around time was a nice surprise as well. I will keep your info and be sure to pass it along to others. Thank you.- David - Pilot enjoying our SFx High Clarity Lenses from Arizona, USA - Mar 15th, 2011
HI Craig, Got the lenses and they are great! Thanks heaps for sorting this and getting it right! Happy to recommend you guys to anyone. Cheers, Wayne - Sydney NSW, Mar 14th, 2011
Hi,Just a short note to say thanks for your quick and accurate service. I am very pleased with the replacement lenses for my glasses.Regards, Russ - Epsom Vic - Mar 13th 2011
Sunglasses have arrived and I'm very happy. Great service. Thanks. jb - Brooklyn Victoria March 11th, 2011
My two pairs of Bolle's arrived perfectly and I couldn't be more pleased with the quality of the lenses and work! Thanks very much, Bruce - Toronto Canada - March 7th 2011
Hi Craig, The sunnies arrived and looked great! Amy was very pleased. We were most impressed with your service and look forward to more help from you in the future. Cheers, Anne - Kenmore Queensland, March 6th, 2011
Hi Craig, I received my sunnies today and just wanted to say thanks. They are fantastic. I am extremely happy with them. I have been looking for replacement lenses for a while now because I could not see out of my old ones and the sunglass frames were still in good nick and I just couldn't throw them away. Then I came across your website and thought what do I have to lose. I will be sure to tell my family and friends about you.Thanks again, Robert
Thanks for the glasses - great job - 3 pairs of Oakleys repaired, 2 of which had been abandoned, I reckon we're about $600 in front. Cheers, Alan. Karratha - Western Australia 4th March 2011
Dear Sunglass Fix,This is just a quick mail to let you know that I received the lenses today. They are fantastic! I now have both pairs of my Revo sunglasses back. Happy Days!!! Many thanks for the smooth, quick transaction and the brilliant quality. I will recommend you to all.
Cheers,Eddie Capon.Jerrabomberra, NSW - March 3rd 2011
Craig, thanks for the speedy turnaround. I have a very expensive set of sunnies for my fly fishing, but the Ray Bans are by far more comfortable, but they weren’t polarised…now they are…can’t wait to get them back. Thanks again mate…wish I knew about your company before I turfed my favourite pair of leather surround Bolle’s oh well…now I know. Cheers mate John, .Glenorchy Tasmania March 1st, 2011
Hi Craig, My lenses arrived yesterday - and since it's a brutal negative 18 here in Edmonton this week, I let the lenses sit and warm up until this morning. Well, it's 6AM and I watched your wife's installation technique, and then gave it a whirl myself. I am so pleased to have my glasses whole again!! Thank you - both of you - for your communication and the excellent product! Have a wonderful day, Ned - Edmonton Canada, Feb 28th, 2011
Hey Craig, I received my order over the weekend. everything is perfect and I'm stoked! brand new sunglasses! I have already passed on your number and website to a few of my boys.Thanks again, Darrin - Lakeside Ca Feb 24th, 2011
Hi Craig (Anderson)! Thanks, our sunglasses are great. Delay? What delay? The turnaround was great, sent them one week got them bach the next. But your letter shows a lot more customer care and pride in the job you do than is expected any more, thanks so much, it is nice to be treated like a person. We will be telling everyone we know about The Sunglass Fix. Instead of throwing out $400.00 worth of glasses we got new lenses & a screw replaced (in 2 pair) for less than $100.00 and we did not have to run around looking for glasses we liked. Also your order/mail system worked perfectly! We couldn't ask for more! Regards, Benita & Bruce. 24th Feb 2011
Craig, I just got back from work this morning and cannot believe the service you have given me with the Catfish frames and lenses. It has been a long time since I have had such complete professional service from a business, like the service you provide. I simply pass on to people I meet the facts about your business and service I received. I'm working over in Western Australia so will spread the word. Once again thanks for the top service, I appreciate it. Tony - Rainbow Beach Qld - Feb 20th 2011
I got the glasses today in the mail and I am thrilled with the results! Thanks you so much for being honest and skilled in what you do. I am in California and was hesitant to send my expensive Dior Sunglasses to the other side of the world, but you did everything you promised and more. Thank you, and I will not hesitate to send you more business in the future... Shelia, Gardena, California - Feb 18th, 2011
Gday Craig, I Received my replacement lenes today. Thanks for a great product and the quick postage. I will be recommending your company to my friends. Regards, Josh - Glen Iris, Victoria - Feb 18th, 2011
Hi Craig, I actually received the lenses yesterday afternoon. In my mind, you guys do business the right way and treat your customers right so thank you for the personalized attention. Danny. - Fort Lauderdale Florida USA - Feb 16th, 2011
Hi Craig, I received the package in the mail today and am very happy. Thanks for sorting out and reworking the lenses, and double thanks for sending the extra set. They all look great and fit well, especially considering the type of interchangeable frames they are for. Thanks again for getting them back (and very quickly), I will be sure to recommend the Sunglass Fix and your products to all and sundry. Kind Regards Lorin - Canberra ACT, Feb 15th, 2011
Hey Craig, The sunnies arrived this morning mate. Thanks for a great and speedy job. They look and feel better than new!! Cheers, Phil - Ulladulla NSW - Feb 14th, 2011
Hi Craig, I just got my newly repaired Ray Bans delivered today, and I have to say they look as new again! The job you did on matching the new lens is fantastic, I can barely notice a difference, and I am so pleased I could keep the lens with the logo intact. Perfect match. The service is great, delivery was quicker than I had expected, and my sunnies look brand new again. I will definitely recommend The Sunglass Fix to anybody. Thanks again! Alana - Victoria - Feb 14th, 2011
Hi Sunglass Fix, I recently received the vonzipper skitch replacement lens I bought from you guys and I just wanted to say Thank You!! I have been looking for replacement lens for these glasses and couldn't find them anywhere until I came across you guys. It fits perfect and looks great. Great job and thanks again! -Brandon - Santa Ana California - Feb 12th, 2011
Just wanted to say how impressed i was with the lightning fast postage and quality of your product. I am, to say the least very impressed and I have full intentions in recommending your business to all my friends. Thank you again. It was a pleasure to do business with you. Kind Regards Simon.A. - Coolangatta QLD, Feb 8th, 2011
Hello, Good luck with the storms and flooding over there...hope it is all settling down.
I received the new lenses the other day. They fit great. Thanks very much. Edward - Miami Florida USA, Feb 8th, 2011
Hi, The lenses arrived today and fit perfectly, thanks heaps! Mark - Erskineville NSW, Feb 7th, 2011
Hi guys, Just wanted to say THANKS for the great service that you have provided in replacing the lenses on my Arnettes! Within 1 week I had the whole process completed! Lenses are great too...I feel like I have a brand new pair of sunglasses. Thanks again Nicole (Elimbah, Qld) - Feb 7th, 2011
Hi Craig,Sorry has taken so long to get back to you in regards to my sunglasses. Thankyou so much, will highly recommend you. It was wonderful dealing with you, so organised and professional. Kind Regards, Stephanie, Kooralbyn Queensland - Feb 6th 2011
Hi Craig, Just wanted to say thanks for the lense replacement. They worked out perfect! I'll definitely be ordering more replacements soon for other sunglasses. I really appreciate the fast and timely service. Thanks again. Best, Paul - San Francisco California - Feb 3rd 2011
Hi Craig, Thanks again for all your help and good luck with the company, I'll definitely recommend the site to anyone I know who needs replacement lenses. Emma - Ashmore Queensland - Feb 2nd 2011
Just a quick note to say thanks for your help with the glasses. Your company was quick, efficient and well priced. Thank you, I will definitely be using you again in the future and have already recommended you to my friends. Thanks Al - Loxton South Australia - Feb 1st, 2011
Thanks guys, THE BEST SERVICE!!! Jackie - Brisbane QLD, Jan 30, 2011
Hi Craig, Just want to drop a quick email to say thank you for the great service and product. After running into a dead-end with the vendor of my Persol glasses I am glad to have found your site. I must add that after a month of use that I have found the replacement Polarised Lenses better than the original glass lens. The sun glasses are now lighter with better glare reduction ! The lens fit was also perfect and you cannot pick it over an orignal. Thanks, Stuart - Geelong Victoria, Jan 27th, 2011
Hi, – lovely to see a company so well organised and looking after their customers. Will definitely organise to send my other pair of Orotons in. Looking forward to dealing with you again. Regards. Susan - Kangaroo Flat, Vic Jan 26th, 2011
Hello Craig, I received my sunglasses yesterday and the other pair you sent me a couple
of days earlier. Thank you so much for a top notch work, outstanding customer service and really walking a couple of dozen extra miles to keep the customer satisfied! Personally I would've been ok with much less, but you surely managed to exceed my expectations. I hope my recommendations will bring you a few new customers and I wish you a happy and successful
year 2011! Cheers, -olli - FINLAND - Jan 20th, 2011
PS. I prefer your lenses I ordered for my Giorgio Armani sunglasses more than the originals.
Craig, Got the lenses today just wanted to say thanks - they are spot on. Just like having a new pair. Will definatley tell people about your shop. Cheers, Mike - Safety Bay Western Australia - Jan 19, 2011
Craig,I'm just back from holiday and received my sunglasses - they're great. Also thank you for the additional set - that's very generous. FYI - I've filled in the Australian Customer Service Awards Program for you.Thanks once again.James - Malvern Vic Jan 17th, 2011
Hi Craig, glasses arrived yesterday, all great, wife most impressed, seems she has a couple of other sunglasses she now want repaired, regards, Nick
Hi, Have just received my D&G sunglasses back and I am so pleased. Thankyou... Thanks. Susann - Kangaroo Flat, Vic - Jan 18th, 2011
Hi Craig,
Our sunglasses arrived back today, carefully packaged and in perfect order. Excellent job! Better than new! Thank you for extra lens for the Smiths - they look really cool. Great turnaround and service. Thanks again, Brian - Barwon Heads 18th Jan 2011
Craig, Received the new lenses, 2 min later i have my new glasses. Number 1 service from you and i will pass on the service to others, as will Wally. Thanks again for top service. Tony (Rainbow Beach Qld) Jan 20th, 2011
I was very impressed with your customer service. Thank you - Lucy - Richmond Victoria Jan 17, 2011
Hi Craig, thanks for the prompt service, my lenses arrived yesterday and fit perfectly into my Oakley Whiskers. Amazing I can get two sets of lenses from you for less that the cost of one set of Oakley lenses. Great to do business with such a friendly and customer friendly company, keep up the great work.Regards David - Freemantle WA Jan 15th 2011
I ordered the SFx sunglass replacement lenses to fit my Prada SPR03G sunnies - fast delivery, perfect fit, saved me hundreds of $s buying new ones as the frames are still in great condition! Really pleased - thank you! Carina, Sunnynook, New Zealand - Jan 10th, 2011
Hey Craig. Thanks heaps!! Got the lenses today, they're awesome - Ta Dallas - Queensland - Jan 9th, 2011
Hi Craig.
Thank you for your work on these..they are excellent...the polishing of the frames came up a treat...can't wait for a sunny day to see how they really work !! Really like the packaging and the new slip case. Thanks a lot !!
Regards Simon - Kingscliff NSW - Jan 6th 2011
Just put the new lenses in my oakleys today! awesome fit they are brand new again ! will be recommending you to every one i know! thanks again. Sean - Vicotria Jan 3rd, 2011
